Telemedicine

Recent changes in federal law (as of March 17, 2020) now allow us to offer telemedicine, though this may be subject to change in the future. Telemedicine appointments with Heather Pardun, FNP, Jenna Kaup, FNP and Dr. Pete Lueninghoener can be completed from the privacy of your home via any device which supports live streaming video. These include your home computer, laptop, iPad or smart phone. Telemedicine medicine appointments for Dr. Pete are currently limited. You MUST SCHEDULE YOUR APPOINTMENT WITH OUR OFFICE AS YOU WOULD NORMALLY, EXCEPT ASK FOR A TELEMEDICINE APPOINTMENT. These appointments can be scheduled during the mornings or afternoons and are not subject to the restrictions caused by the current COVID-19 pandemic. Our scheduling personnel and nurses will try to assist you in the appropriateness of a telemedicine appointment. No special internet downloads are needed for your part, however, GOOGLE CHROME as the browser works the best. Simply click on the link below just prior to the time of your appointment with your provider and you will enter a private online virtual waiting room until she is available. This is a secure website specifically for medical providers. The website does not record video so the privacy of your appointment is maintained and is HIPPA compliant. The providers will be viewing you on their computer in their office so the appointment will be private at our end of the video stream. It will be your responsibility to be in a private area and whether or not you want to be accompanied by one or more persons. Currently Medicare is participating but other insurances are being asked on a national scale to participate. Check with your health insurance carrier if they are participating and encourage them to participate if they do not currently.

The link for Heather Pardun, FNP is: https://doxy.me/hpardun
The link for Jenna Kaup, FNP is: https://doxy.me/jkaup
The link for Kacie Kopf, FNP is: https://doxy.me/kaciekopf
The link for Dr. Pete is: https://doxy.me/drpeteinoneill

Other telemedicine services also offered include virtual check ins. This includes our providers responding to your concerns via telephone, captured audio\video (pictures), secure text messaging, or email. These will be initiated by contacting the provider’s specific nurse with your information/question(s). Then our practitioners will contact you after analyzing the information and consulting your chart. Medicaid patients are eligible for telephone evaluation and management services which will be initiated similarly to the virtual check ins. All applicable co-pays and deductibles will apply for all types of telemedicine just as if you are being seen in our clinic building. These charges will be billed on your monthly statement.

Please know we are working hard to continue to provide you with the best possible affordable healthcare we can in this ever-changing pandemic environment. We are constantly updating our processes and accessing technology so that we can provide the most up to date care while maintaining your safety and the safety of our staff.